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The information you have entered was not found in our records. Please wait until the next update before checking the status of your order again. We update Order Status daily Monday through Friday at 8:00 am Pacific Time. Orders completed over four weeks ago may not be available.

For questions or assistance, please contact customer service and we will assist you as quickly as possible.

Order Status

Check the status of your order, return, or exchange

Are you wondering when your items are going to arrive or if your return has been processed? Enter your order number from the confirmation you received and the e-mail address you entered when you placed the order. If you're unsure of the e-mail address used, you may also use the zip code from your billing address.

What e-mail address do I use?

The e-mail address associated with your billing address when you placed your order.

Where do I find my Order Number?

Your Order Number can be found on the Order Confirmation e-mail that we sent you.